Microtouch Station System Description
The new MICROTOUCH QUEUING STATION solution represents the current quota phase of post-COVID access to retail and FOOD activities, Pharmacies, Analysis Laboratories, Public Offices, Banks, Industrial Supplies, etc. The advantage of MQS is essentially linked to the possibility of maintaining the differentiation of the services offered to the public, even in a non-standard waiting situation.
The COVID emergency, in fact, by moving the waiting area outwards, has somehow canceled the concept of choosing the type of service requested, in favor of a "single queue" which, however, in many contexts, it appears to be too general and unable to differentiate user service requests or the activation of any priorities for particular categories of customers, without considering a perhaps even more important aspect given by the possibility for operators to know at any time the number of users waiting.
PRODUCT FEATURES
M.Q.S. it is a very flexible and quick installation solution as it consists of an all-in-one device containing both the MICROTOUCH dispenser with 9.7 "touch-screen (and related SOFTOUCH management software) and the smart LCD monitor (22 "or 32" high brightness) on which the various calls appear with indication of the relative position (also vocally). In order to contain the size of the monitors for this particular application, the SUMMARY layout was chosen in which the monitor is divided into as many areas as there are activated services, obviously giving up multimedia content.
The layout also includes time, date, local weather and RSS with the latest news. The system works through the existing LAN network within the structure while the call from the operators takes place by installing a virtual client on the various PC stations.
The M.Q.S. it is able to manage up to 12 services and 20 operator stations, without further cost increases. The smart monitors proposed are not subject to the payment of the RAI fee as they do not have a TV video signal receiver. To complete the system, 10 "LCD displays are available, indicating the number called from each workstation, obviously to be installed inside the room. In compliance with the provisions of the law, all the articles of the MICROTOUCH line are provided with a CE declaration of conformity.
Package Description
*QS-Microtouch
*SummaryBox Main unit
*Virtual Counter Display
*Microtouch Counter
*Microtouch Manager
*Tabletop Wifi Console
*Android Console
*Thermal Roll
Product Description
QS-Microtouch
Main unit for MicroTouch systems, used also in SLAVE mode to add more ticket pickers. Configured in SERVER mode it can manage up to 12 services and 20 counters.
*MATERIAL - ABS/Alluminium
*CONNECTION - LAN / WiFi
*USB - 3 port
*DISPLAY - Touch 9.7"
*OS - Android 4.2
*POWER - 24V / 3800mA
*CONSUMPTION - 91W
*SIZE - 330x260x170 mm
SummaryBox Main unit
Main Unit for Virtual SUMMARY display type. The portion of the screen relative all'eliminacode shows signs of recent users served on all services. You can display basic information such as digital signage weather and RSS feeds. Monitor not included.
*MATERIAL - ABS
*CONNECTION - LAN / WiFi
*USB - 2 port
*OUTPUT VIDEO - HDMI , AV
*OUTPUT AUDIO - HDMI, Optical
*POWER - 5V / 2000mA
*CONSUMPTION - 10W
Virtual Counter Display
Counter display LCD. Allows to view the current service (letter), the progressive number and the counter number. The cabinet is realized in opaque black ABS. It is plugged to existing LAN.
Also available in 22-inch size with voice assistant with various licenses.
*MATERIAL - ABS
*COLOR - Matt Black
*SIZE - 24,5x17x2,5 cm
*WORKING TEMPERATURE - 0 - 50° C
*POWER - 5V / 2A
*CONSUMPTION - 10W
Microtouch Counter
MicroTouch Counter is the new virtual console version for all MicroTouch core systems. This particular version, released as of April 2020, comes under a completely revamped graphic design and includes some useful features not present in the MicroTouch Console.
MINIMUM REQUIREMENTS
*Operating System - Windows 7 or greater
*RAM - 2 GB
*CPU - Intel / AMD from 1 GHz or greater
*Free Disk Available Space - 210 MB
Microtouch Manager
MicroTouch Manager is a software dedicated to the most advanced needs of statistics and monitoring of the work environment. This software is not included in the MicroTouch base license, which still provides an entry level reporting system, but is available to purchase a QS-SOFTSTAT license that can be installed even after the queue management system has been purchased.
MINIMUM REQUIREMENTS
*Operating System - Windows XP or greater
*RAM - 2 GB
*CPU - Intel / AMD from 1 GHz
*Free Disk Available Space - 150 MB
Tabletop WiFi console
Tabletop wifi operator console. It has an LED display for indicating the number of turn. It is equipped with a key to open / close position. It also allows, via the arrows, the change of the service, flare and the number decrease. It interfaces to all the Q-Systems thanks to the built-in WiFi module.
*MATERIAL - ABS
*SIZE - 105x87x32 mm
*DIGIT HEIGHT - 14 mm
*WORKING TEMPERATURE - 0 - 50° C
*VIEW ANGLE - 150°
*POWER - 9V / 500mA
*CONSUMPTION - 3W
Android Console
Software license for numbering management on MicroTouch systems. Integrates 95% of the functionality of the virtual PC client with the only difference that it is possible to run it on Android devices such as smartphones or tablets.
The possible operations with this particular client are: numbering, selective call on a ticket, management of one or more services in manual or automatic mode, recall of the same ticket and forwarding of the ticket to another service.
NOTE: The use of this application requires the purchase of a license for each Android device on which it is installed.
MINIMUM REQUIREMENTS
*Operating System - Android 5.0 o greater
*RAM - 2 GB
*Free Space - 3 MB
Thermal Roll
Thermal rolls for MicroTouch systems.
*SIZE - 80x65x12 mm
